An orphaned girl, driven by poverty at such a young age, makes a promise with an enchantress. In return for beauty and the admiration of every man, she will never be with the man she loves. This spell cannot be broken unless the impossible happens: snow falling in spring and the dead coming back to life. Now a grown and beautiful princess, she regrets her promise, for all of the men she's loved has always been met with tragedy.
Unfortunately the movie The Promise is not yet available on Disney Plus.
| Production | Han Sanping | Producer |
| Production | Ernst Etchie Stroh | Producer |
| Directing | Chen Kaige | Director |
| Production | Yang Buting | Executive Producer |
| Sound | Klaus Badelt | Original Music Composer |
| Production | Chen Hong | Producer |
| Camera | Kenny Lam Ping-Wah | Camera Operator |
| Lighting | Lee Tak-Shing | Lighting Technician |
| Camera | Peter Pau Tak-Hai | Director of Photography |
| Production | Max Wang | Production Manager |
| Writing | Chen Kaige | Writer |
| Writing | Charcoal Tan | Writer |
| Production | Kim Dong-joo | Producer |
| Production | Shi Dongming | Co-Producer |
| Production | Zhang Wang | Line Producer |
| Art | Timothy Yip Gam-Tim | Production Design |
| Production | Wang Hong | Production Manager |
| Production | Jiakun Zhang | Unit Production Manager |
| Directing | Dion Lam Dik-On | Second Unit Director |
| Sound | Steve Burgess | Sound Effects Editor |
| Sound | Nigel Christensen | Sound Editor |
| Sound | Nigel Christensen | Sound Effects Editor |
| Sound | Bruce Emery | Dolby Consultant |
| Sound | Chris Goodes | Sound Editor |
| Sound | Antony Gray | Sound Effects Editor |
| Sound | Paul Korber | Sound Editor |
| Sound | Huijia Mo | Sound Effects Editor |
| Sound | Gavin Myers | Sound Effects Editor |
| Sound | Andrew Neil | Sound Effects Editor |
| Sound | Glenn Newnham | Sound Effects Editor |
| Sound | Paul Pirola | Sound Effects Editor |
| Sound | Roger Savage | Sound Supervisor |
| Sound | Blair Slater | Foley Editor |
| Sound | Blair Slater | Foley Recordist |
| Sound | Terry Tu | Foley Artist |
| Sound | Mario Vaccaro | Foley Artist |
| Sound | Danrong Wang | Sound Designer |
| Sound | Zhao Nan | Sound Editor |
| Sound | Ying Zhao | ADR Mixer |
| Visual Effects | Desmond Chan | Visual Effects |
| Visual Effects | Choi-Ying Chung | Visual Effects Coordinator |
| Visual Effects | Frankie Chung | Visual Effects Supervisor |
| Visual Effects | Don Wong | Effects Supervisor |
| Crew | Dion Lam Dik-On | Stunt Coordinator |
| Camera | Edmond Chan | First Assistant Camera |
| Camera | Choi Sung-Fai | Camera Operator |
| Camera | Louis Jong Chi-Leung | Key Grip |
| Visual Effects | Tommy Cheng | Animation |
| Visual Effects | Eric Suen | Animation |
| Production | Toshie Tabata | Casting Coordinator |
| Editing | Lee Yong-gi | Colorist |
| Editing | Matt Garner | Editor |
| Sound | Robert Elhai | Orchestrator |
| Sound | Ian Honeyman | Music Arranger |
| Sound | Julian Kershaw | Orchestrator |
| Sound | Xincao Li | Conductor |
| Crew | Stephen McLaughlin | Score Engineer |
| Sound | Andrew Raiher | Music Arranger |
| Sound | Jeff Toyne | Orchestrator |
| Production | Joshua Jason | Publicist |
