An orphaned girl, driven by poverty at such a young age, makes a promise with an enchantress. In return for beauty and the admiration of every man, she will never be with the man she loves. This spell cannot be broken unless the impossible happens: snow falling in spring and the dead coming back to life. Now a grown and beautiful princess, she regrets her promise, for all of the men she's loved has always been met with tragedy.
Unfortunately the movie The Promise is not yet available on Disney Plus.
| Sound | Klaus Badelt | Original Music Composer |
| Production | Chen Hong | Producer |
| Production | Ernst Etchie Stroh | Producer |
| Production | Han Sanping | Producer |
| Directing | Chen Kaige | Director |
| Production | Yang Buting | Executive Producer |
| Camera | Kenny Lam Ping-Wah | Camera Operator |
| Lighting | Lee Tak-Shing | Lighting Technician |
| Camera | Peter Pau Tak-Hai | Director of Photography |
| Production | Max Wang | Production Manager |
| Writing | Charcoal Tan | Writer |
| Production | Jiakun Zhang | Unit Production Manager |
| Production | Shi Dongming | Co-Producer |
| Sound | Blair Slater | Foley Editor |
| Sound | Terry Tu | Foley Artist |
| Sound | Danrong Wang | Sound Designer |
| Visual Effects | Eric Suen | Animation |
| Production | Toshie Tabata | Casting Coordinator |
| Sound | Julian Kershaw | Orchestrator |
| Sound | Steve Burgess | Sound Effects Editor |
| Sound | Bruce Emery | Dolby Consultant |
| Sound | Zhao Nan | Sound Editor |
| Sound | Jeff Toyne | Orchestrator |
| Sound | Paul Pirola | Sound Effects Editor |
| Sound | Roger Savage | Sound Supervisor |
| Sound | Ian Honeyman | Music Arranger |
| Sound | Andrew Raiher | Music Arranger |
| Sound | Nigel Christensen | Sound Effects Editor |
| Art | Timothy Yip Gam-Tim | Production Design |
| Sound | Huijia Mo | Sound Effects Editor |
| Sound | Ying Zhao | ADR Mixer |
| Crew | Stephen McLaughlin | Score Engineer |
| Sound | Blair Slater | Foley Recordist |
| Sound | Mario Vaccaro | Foley Artist |
| Visual Effects | Frankie Chung | Visual Effects Supervisor |
| Writing | Chen Kaige | Writer |
| Production | Zhang Wang | Line Producer |
| Sound | Chris Goodes | Sound Editor |
| Editing | Matt Garner | Editor |
| Visual Effects | Desmond Chan | Visual Effects |
| Visual Effects | Don Wong | Effects Supervisor |
| Camera | Choi Sung-Fai | Camera Operator |
| Editing | Lee Yong-gi | Colorist |
| Sound | Nigel Christensen | Sound Editor |
| Sound | Antony Gray | Sound Effects Editor |
| Sound | Andrew Neil | Sound Effects Editor |
| Visual Effects | Tommy Cheng | Animation |
| Directing | Dion Lam Dik-On | Second Unit Director |
| Sound | Gavin Myers | Sound Effects Editor |
| Sound | Glenn Newnham | Sound Effects Editor |
| Production | Joshua Jason | Publicist |
| Sound | Paul Korber | Sound Editor |
| Sound | Robert Elhai | Orchestrator |
| Production | Kim Dong-joo | Producer |
| Production | Wang Hong | Production Manager |
| Camera | Louis Jong Chi-Leung | Key Grip |
| Sound | Xincao Li | Conductor |
| Camera | Edmond Chan | First Assistant Camera |
| Visual Effects | Choi-Ying Chung | Visual Effects Coordinator |
| Crew | Dion Lam Dik-On | Stunt Coordinator |
